At Witzeal S.R.L., we are deeply committed to fostering a responsible gaming environment for our members. Our mission goes beyond delivering an entertaining gaming experience; we also consider it our responsibility to prevent compulsive usage and underage access to our diverse range of gaming products.
We strictly prohibit individuals under the age of 18 from participating in any game on our platform. It is expressly forbidden for minors to engage in any gaming activities offered by the Company. Our gaming offerings are not designed to appeal to children or adolescents, and we actively discourage and monitor individuals under the age of 18 attempting to access our websites.
Employing advanced verification systems, we can identify and restrict access for minors attempting to log in to our gaming software. The Company retains the right to request proof of age from any customer, with the potential suspension of an account until satisfactory verification is received.
Recognizing the widespread accessibility of the internet in many households globally, we acknowledge the shared responsibility between gaming companies and parents to protect children from underage gaming. To enhance the safety of your children, we recommend the installation of filtering software, allowing parents to restrict access to certain websites and programs. Together, we can create a secure and enjoyable gaming environment for all.
Below are links to some such providers and software:
Tips for Parents
In the interest of responsible gaming, we offer the following tips for parents:
Supervision is Key: Avoid leaving children unattended near your computer, especially when gaming software is active. Take precautions to prevent them from accessing our services through your devices.
Password Protection: Safeguard your gaming programs with password access to ensure unauthorized users, particularly minors, cannot engage in gaming activities.
Restrict Access: Do not permit individuals under 18 to participate in any gaming activity. Keep your username, password, and deposit method details secure and out of reach of children.
Educate on Legality and Risks: Take the time to educate your children about the legal implications and potential harm associated with underage gaming.
Time Limitations: Limit the amount of time your children spend online, including gaming activities, to strike a healthy balance in their recreational activities.
Caution with Mobile Devices: Exercise particular care when it comes to minors using facilities like mobile devices for gaming. Implement controls and monitoring measures as needed.
Remain Vigilant: While no system is foolproof, your vigilance is crucial. If you are aware of any person under the age of 18 registered with us, please promptly notify our support team at customer@witzeal.com.
We Help You Play Responsibly
Gaming can be entertaining. But you can’t always win. Losing is a part of the game and you have to be prepared for it. Therefore you should play responsibly, and not risk money that you can’t afford to lose. Gaming can also be addictive and make you lose the perspective of time and money. We want all your gaming experiences to be as positive as possible, even if you lose. Therefore we work hard to help you control your own gaming.
Remember:
Gaming is a form of entertainment. It is not a way to get rich quickly and pay off your debts.
Whilst the games on our platform are games of skill, there are no formulas that guarantee winnings.
We Help You Set Limits
As part of our policy, we give you the tools to control the amount of money you use to play on our sites. You can set your own deposit limits and request to adjust them at any time. Simply contact us at customer@witzeal.com and a representative will help you set your limits. Member support is available by email and live chat 24 hours a day, 7 days a week.
To help you set limits that are right for you, try answering this short questionnaire:
Use your answers to determine how much you would like to allow yourself to spend per day, per week or per month.
For further assistance, please contact customer@witzeal.com.
Self Exclusion
Witzeal S.R.L is wholly committed to providing our players with a responsible gaming environment.
You have the option to self-exclude yourself from Witzeal S.R.L any time you wish from the Responsible Gaming menu. Once you choose to self-exclude yourself, you will be automatically logged out immediately and will not be able to access your account until your self-exclusion period is ended.
To 'self-exclude' means that you will not be able to log in or access any part of Witzeal S.R.L for the duration of the period.
You can opt for a self-exclusion period of any of the following durations:
24 hours
7 days
30 days
60 days
120 days
180 days
Permanently
Please be aware that self-exclusion cannot be reversed under any circumstances.
Please note that if you permanently exclude yourself from Witzeal S.R.L, you are not permitted to create any additional accounts on Witzeal S.R.L. Creating additional Witzeal S.R.L accounts or any actions/attempts to circumvent your exclusion will result in the closure of the account(s) and possible forfeiture of any associated balance(s).
If you are unsure about requesting self-exclusion, ask yourself the four questions below:
If your answer is yes to at least one of them, we recommend that you request self-exclusion and seek professional help from institutions listed below.
Advice and Help from Independent Organisations
Keep in mind that you always have someone to talk to.
If you suspect that you may have a gaming problem, please do seek further advice or professional help.
